Have questions, feedback, or need to report a website monitoring issue? Our team is standing by to assist you. We value input from our community to help improve the accuracy and speed of our service monitoring services.
Get in Touch
For general inquiries, data licensing, API questions, or technical support, please refer to our directory below to find the correct department for your request.
n| Department | Email Contact | Typical Response Time |
|---|---|---|
| General Inquiries & Feedback | info@example.com | 1-2 Business Days |
| Technical Support & Outage Reports | support@example.com | 2-4 Hours |
| API & Corporate Licensing | api@example.com | 3-5 Business Days |
| Privacy & Compliance Officer | privacy@example.com | 2 Business Days |
Report an Accuracy Discrepancy
If our automated checks indicate a service is DOWN but you can access it, or if our monitor indicates a service is UP but you are experiencing an outage, please let us know immediately. Our engineering team will review the monitoring nodes and headers to bypass any potential WAF (Web Application Firewall) blocking or localized routing anomalies.