Is Neon Down?
Uptime tracking, incident alerts, and operational details for Neon.
Neon is up and accessible
We continuously monitor Neon to ensure it remains accessible and operational. Our monitoring system checks the service every 60 seconds from multiple global locations to provide real-time uptime status and performance metrics.
Report Distribution for Neon
Recent User Reports for Neon
Check the latest user-submitted reports on Neon issues, including problem types and locations, to see if others nearby are experiencing the same.
Neon incident detection (24h)
Advanced Analysis: This chart combines user reports and page visit patterns to detect incidents. The system uses statistical analysis (Z-scores) to identify unusual spikes compared to historical baselines. Red dots indicate high-confidence incidents (both metrics anomalous), orange shows medium confidence, and purple indicates early-stage investigation periods.
Current Status Summary
Neon is currently operating normally.
Uptime Performance: 100% uptime with 175ms average response time
Service Reliability: No outages detected during the monitoring period
Last Monitoring Check: 4 min ago
How We Monitor
We check Neon every 60 seconds from multiple global locations, testing HTTP responses, SSL certificates, and page load times for comprehensive coverage.
Chart Guide: Higher bars = slower response times, Red bars = downtime detected
Troubleshooting Neon Issues
Neon is currently working normally. If you're experiencing issues, try these troubleshooting steps:
🔵 Basic Steps:
1. Check Your Internet Connection - Verify your internet is working by visiting other websites. Try restarting your router or switching to mobile data.
2. Restart Your Device - If using mobile, switch off and restart your phone or turn on airplane mode for 30 seconds then turn it off. If using PC, reboot your computer completely.
3. Clear Neon Cache & Cookies - Clear your browser cache and cookies specifically for Neon. This resolves most loading and login issues.
4. Try Different Browser or Device - Test Neon on a different browser (Chrome, Firefox, Safari) or device (mobile, tablet) to isolate the problem.
5. Check Browser Extensions - Disable ad blockers, VPN extensions, or other browser add-ons that might interfere with Neon.
🟠 Intermediate Steps:
6. Verify DNS Settings - Try using public DNS servers (8.8.8.8, 1.1.1.1) or flush your DNS cache to resolve Neon connectivity issues.
7. Service-Specific Steps - Check Neon's official social media or status page for known issues. Try logging out and back in if applicable.
8. Check Regional Restrictions - If Neon works elsewhere but not for you, there might be regional restrictions or ISP blocking in your area.
9. Check User Reports - Our real-time user reporting system shows if other users are experiencing issues with Neon. Check the report activity chart above to see if there are widespread problems reported from your location or globally.
9. Wait and Monitor - If Neon is experiencing widespread issues, the best solution is often to wait. Check back here for status updates.
Still having issues? Use our report button to report your experience and help others by sharing which specific issues you're facing and your location. This helps us identify regional outages and service problems with Neon.